Your loved one needs to carry the device with them, and the caregiver/user can monitor the device seamlessly once you have paired the device with your account in the mobile application. Your loved one can easily carry the device with the help of our accessories that make carrying it seamless. However, the device needs to be charged from time to time.

Outrider only collects the information that you give us. It is our top most priority that the user operates our device without worrying about their privacy getting compromised. So as to secure the user of his details we have developed the device, website, the app and its mechanism with adequate attention and sufficient caution. Special MFF2 Grade E-Sims are used for security purpose.

In such cases, keep the GPS tracker in an open area in your home for example, your balcony or terrace . It should be kept in an area away from moisture and sunlight. The GPS tracker works better when it is in an open area as compared to low network areas like indoors.

The battery life of your device depends on the refresh rate that you have set – the higher the duration, the quicker it needs to be charged. When Refresh Rate is set on Default, you should get an estimated 30 hours of battery life depending on usage. The application on your phone sends you notifications when the battery of the device falls below 30%, 20%, 5% and Discharge.